Frequently Asked Questions
What Currency am I paying in?
All prices on our site are listed in Canadian dollars. Payments from the US will be converted to your local currency by your payment company.
Where do you ship?
We will ship anywhere in Canada, and now the US! We do welcome local pick up as well. If you wish to pick up locally, please choose PICK UP at checkout, and then we will make arrangements for your pick up in Milton, ON.
How much is shipping?
Shipping is a flat rate of $6 CAD per order anywhere in Canada, and $16 CAD per order to the US (regardless of the size of your order). US Customs are the responsibility of the customer depending on shipping address - please check your local regulations. We ship by Postal system only (Canada Post, and USPS). Shipping times will vary based on location. Live Locally? Want to pick up your order and avoid the shipping costs? Choose PICK UP at the checkout, and we will arrange a pick up with you in Milton, ON.
Do you accept returns?
No we do not accept returns on fabric. Cut fabric is a final sale.
How long will it take to process my order?
We will do our best to process your order within two business days, unless we are on vacation, in which case we will let you know. Shipping times will vary based on point of purchase.
Can I make a suggestion on a certain type of fabric that I want your store to carry?
Absolutely! We welcome suggestions for designers, prints, or manufacturers. Let us know what you want :)
Can I get a swatch of material before I buy?
Yes you can! Please email your Name, Address and which fabric you would like a sample of. We will mail you a small swatch.
Where are you located?
We are in Milton, ON. This is an online shop only, and is owned by our Parent Company Old Europe Duvet Co. which was established in 1982. We saw the need for fabric locally in 2014, and started stashing the fabrics!